Privacy Policy

We take your privacy seriously. This notice sets out how Crystallagoonmanor gathers, processes and protects personal data of guests and people who visit this website.

Last updated: 2026-07-27 · Effective immediately.

1. Who we are

Crystallagoonmanor ("we", "us", "our") runs the website at https://crystallagoonmanor.space/. Our registered office sits at 58 La Croisette, 06400 Cannes, FR. For privacy questions write to [email protected].

2. Information we collect

We gather the following types of information:

• Reservation details: name, address, contact information, payment data, dates of stay, dietary and accessibility preferences.
• Communication data: messages you send through our website, email or telephone.
• Website usage: IP address, browser, device, referring page, pages visited, timestamps, anonymised analytics events.
• Cookies and similar technologies: see Section 6 below.

3. How we use information

Personal data is handled only to deliver and refine our services, including:

• To process reservations, payments and to provide the services you book with us.
• To stay in touch about your visit, issue confirmations and answer questions.
• To meet legal duties (tax records, anti-money-laundering, gaming licence requirements).
• To refine our website and services, guided by aggregated, privacy-minded analytics.
• To send marketing where you have clearly opted in; you may unsubscribe whenever you wish.

4. Legal basis (GDPR)

For visitors in the European Economic Area and the United Kingdom we rely on these legal grounds under Articles 6(1)(a)-(f) of the General Data Protection Regulation: your consent, performance of a contract, compliance with a legal obligation, and our legitimate interest in operating a secure, reliable website.

5. Sharing of personal data

We never sell personal data. It is shared solely with: trusted vendors working for us (payment processors, booking systems, IT hosting) under written contracts; public authorities when the law demands it; and successors if the business is reorganised.

6. Cookies

This site relies on strictly necessary cookies to operate. Optional analytics and marketing cookies are placed only after you consent via our cookie banner. You can withdraw consent anytime by clearing this site’s browser storage.

7. Data retention

We keep reservation and accounting records for as long as tax and gaming-licence rules require (typically 10 years). Marketing data remains only while your consent stays valid. Server logs are removed within 30 days.

8. Your rights

Depending on local law, you may access, correct, erase, limit or object to processing of your personal data, and request data portability. To use any of these rights contact [email protected]. You may also file a complaint with your local data protection authority.

9. International transfers

When personal data moves outside the European Economic Area, we maintain suitable protection through Standard Contractual Clauses or equivalent measures.

10. Children

This website is meant for adults aged 18 and over. We do not knowingly gather personal data from children under 16. If you think such data was submitted, contact us and we will remove it.

11. Changes to this policy

We may revise this policy occasionally. The "Last updated" date above shows the current version. Significant updates will be posted on this website.